Employee Assistance Program

EAP logo
The Employee Assistance Program (EAP) is part of the Department of Human Resources. The EAP is a no-cost, confidential employee benefit that is also available to immediate family members. The EAP provides short-term counseling (up to 10 sessions) and referral assistance for employees and their families experiencing problems that may affect work performance, job satisfaction, or overall quality of life.

Additionally, the Employee Assistance Program:

  • Provides an internal and external program (Cigna EAP)
  • Provides additional resources including legal, financial, and other work/life support services through Cigna EAP
  • Provides management consultation services to administrators/managers  
  • Provides staff development on a variety of work/life issues to schools and offices
  • Offers support after a traumatic or critical event and works closely with the BCPS Traumatic Loss Teams
  • Offers 24/7/365 days a year availability through the Cigna EAP toll free number

The EAP’s Website provides:

  • Contact information
  • EAP and Employee Wellness Flyer   
  • Timely and helpful information including 'on-demand' Webcasts and current behavioral health resources.  BCPS launched the Mind Over Matters-Everyone Matters campaign for 2019-2020.  Each month has a focus and theme.  For November, Deleting Negativity - Words Matter.  The Deleting Negativity - Words Matter theme is intended to engage students, staff and school communities in considering the power of words and promoting positive face-to-face and online engagements.  For a list of suggested activities click on the BCPS Homepage, then click on Employees and then click on Intranet on left side of page.  You will find the November activities in the November 1st Weekly Bulletin, on page 1.

Janice Zimmerman, LCSW-C, CEAP (Internal EAP Counselor)
Loch Raven Center
(formerly Loch Raven Elem. School)
1801 Glen Keith Blvd, Room 100
Baltimore, MD 21286
FAX: 410-668-8994

Cigna EAP (External EAP)
Logon ID: baltimore
(available 24/7/365 days a year)