Employee Assistance Program

EAP logo
The Employee Assistance Program (EAP) is part of the Department of Human Resources. The EAP is a no-cost, confidential employee benefit that is also available to immediate family members. The EAP provides short-term counseling (up to 10 sessions) and referral assistance for employees and their families experiencing problems that may affect work performance, job satisfaction, or overall quality of life.

Additionally, the Employee Assistance Program:

  • Provides an internal and external program (Cigna EAP)
  • Provides additional resources including legal, financial, and other work/life support services through Cigna EAP
  • Provides management consultation services to administrators/managers  
  • Provides staff development on a variety of work/life issues to schools and offices
  • Offers support after a traumatic or critical event and works closely with the BCPS Traumatic Loss Teams
  • Offers 24/7/365 days a year availability through the Cigna EAP toll free number,       1-888-431-4334

The EAP’s Website provides:

Janice Zimmerman, LCSW-C, CEAP (Internal EAP Counselor)
Loch Raven Center
(formerly Loch Raven Elem. School)
1801 Glen Keith Blvd, Room 100
Baltimore, MD 21286
FAX: 410-668-8994

Cigna EAP (External EAP)
Logon ID: baltimore
(available 24/7/365 days a year)